Integration Troubleshooting

Troubleshoot a problem with either an integration's configuration or with running a command.
Troubleshoot · 35 tasks · 4 inputs · 0 outputs
Details

ID	`Integration Troubleshooting`
From Version	5.0.0
Tasks	35
README

Troubleshoot a problem with either an integration’s configuration or with running a command.
Dependencies

This playbook uses the following sub-playbooks, integrations, and scripts.
Sub-playbooks

This playbook does not use any sub-playbooks.
Integrations

This playbook does not use any integrations.
Scripts

PrintErrorEntry
Print
TroubleshootTestInstance
TroubleshootGetInstanceParameters
TroubleshootAggregateResults
ZipFile
TroubleshootIsDockerImageExists
ReadFile
TroubleshootExecuteCommand
TroubleshootGetCommandandArgs
Commands

core-api-download
core-api-get
Playbook Inputs

Name	Description	Default Value	Required
instancename	The name of the instance to check.	incident.instancename	Required
troubleshoottype	The troubleshoot type.	incident.troubleshoottype	Required
commandline	The full command to run, for example, “!vt-comments-get resource=www.example.com”	incident.commandline	Optional
insecure	Whether to run with changing the insecure flag.	incident.runwithinsecure	Optional
Playbook Outputs

There are no outputs for this playbook.
Inputs

instancename — The name of the instance to check.
troubleshoottype — The troubleshoot type.
commandline — The full command to run, for example, "!vt-comments-get resource=www.example.com"
insecure — Whether to run with changing the insecure flag.
Commands used

core-api-download core-api-get
Flowchart

Source

playbook-Integration_Troubleshooting.yml
Download History Raw
id: Integration Troubleshooting
version: -1
contentitemexportablefields:
  contentitemfields: {}
name: Integration Troubleshooting
description: Troubleshoot a problem with either an integration's configuration or with running a command.
starttaskid: "0"
tasks:
  "0":
    id: "0"
    taskid: 582d9612-c48b-40cc-8d79-b4534a4c3e03
    type: start
    task:
      id: 582d9612-c48b-40cc-8d79-b4534a4c3e03
      version: -1
      name: ""
      iscommand: false
      brand: ""
      description: ''
    nexttasks:
      '#none#':
      - "34"
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1430,
          "y": 50
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "4":
    id: "4"
    taskid: 9d711b27-5bbe-409b-8fd0-37e63d13346e
    type: regular
    task:
      id: 9d711b27-5bbe-409b-8fd0-37e63d13346e
      version: -1
      name: Get Instance Parameters
      description: Gets an instance's parameters.
      scriptName: TroubleshootGetInstanceParameters
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "10"
    scriptarguments:
      instance_name:
        complex:
          root: inputs.instancename
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1645,
          "y": 370
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "7":
    id: "7"
    taskid: 8a3446c6-2b3b-483e-8c45-183bcf69e531
    type: regular
    task:
      id: 8a3446c6-2b3b-483e-8c45-183bcf69e531
      version: -1
      name: Run command
      description: Run and troublshoot the command.
      scriptName: TroubleshootExecuteCommand
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "39"
    scriptarguments:
      arguments:
        complex:
          root: CommandArgs
          accessor: Arguments
      command:
        complex:
          root: CommandArgs
          accessor: command
      instance_name:
        complex:
          root: inputs.instancename
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1502.5,
          "y": 2410
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "9":
    id: "9"
    taskid: 2eff6770-1235-48b6-8227-c56f0ce68cfa
    type: title
    task:
      id: 2eff6770-1235-48b6-8227-c56f0ce68cfa
      version: -1
      name: Troubleshoot instance configuration
      type: title
      iscommand: false
      brand: ""
      description: ''
    nexttasks:
      '#none#':
      - "15"
      - "17"
      - "20"
      - "37"
      - "41"
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1062.5,
          "y": 895
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "10":
    id: "10"
    taskid: 4e292f56-20ad-422e-8459-4c4dbe7ea2e7
    type: regular
    task:
      id: 4e292f56-20ad-422e-8459-4c4dbe7ea2e7
      version: -1
      name: Run Test button to check configuration
      description: Check the instance parameters.
      scriptName: TroubleshootTestInstance
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "28"
    scriptarguments:
      keys: {}
      parameters:
        complex:
          root: InstanceParameters
          accessor: RawInstance
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1645,
          "y": 545
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "13":
    id: "13"
    taskid: aafc0454-fb2c-449b-8d71-258ac8d799a7
    type: regular
    task:
      id: aafc0454-fb2c-449b-8d71-258ac8d799a7
      version: -1
      name: Run with insecure
      description: Run the integration with the insecure option.
      scriptName: TroubleshootTestInstance
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "29"
    scriptarguments:
      keys:
        complex:
          root: InstanceParameters
          accessor: insecure_key
      parameters:
        complex:
          root: InstanceParameters
          accessor: RawInstance
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1870,
          "y": 1390
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "15":
    id: "15"
    taskid: 01b54815-28a1-4e15-86eb-03e0cd762cee
    type: condition
    task:
      id: 01b54815-28a1-4e15-86eb-03e0cd762cee
      version: -1
      name: Is integration deprecated?
      description: Is the integration deprecated?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "24"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: InstanceParameters
                accessor: deprecated
            iscontext: true
    view: |-
      {
        "position": {
          "x": 50,
          "y": 1565
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "16":
    id: "16"
    taskid: ecaa8205-e8b2-421e-8aa3-6a1eee0d4d32
    type: regular
    task:
      id: ecaa8205-e8b2-421e-8aa3-6a1eee0d4d32
      version: -1
      name: Does Docker Image Exist?
      description: Does the Docker image exist?
      scriptName: TroubleshootIsDockerImageExists
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "27"
    scriptarguments:
      docker_image:
        complex:
          root: InstanceParameters
          accessor: dockerImage
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1400,
          "y": 1390
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "17":
    id: "17"
    taskid: d2d55b96-16a2-445f-84ac-a8c3ee16567a
    type: condition
    task:
      id: d2d55b96-16a2-445f-84ac-a8c3ee16567a
      version: -1
      name: Is system integration?
      description: Is this a system integration?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "23"
      "yes":
      - "19"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: InstanceParameters
                accessor: system
            iscontext: true
    view: |-
      {
        "position": {
          "x": 705,
          "y": 1565
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "19":
    id: "19"
    taskid: ec868e52-ee18-4498-8379-d96b042a3684
    type: title
    task:
      id: ec868e52-ee18-4498-8379-d96b042a3684
      version: -1
      name: Should I run a command?
      type: title
      iscommand: false
      brand: ""
      description: ''
    nexttasks:
      '#none#':
      - "32"
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 1915
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "20":
    id: "20"
    taskid: 206fe04b-47d5-4a49-8250-d8742d1cf334
    type: condition
    task:
      id: 206fe04b-47d5-4a49-8250-d8742d1cf334
      version: -1
      name: Is Python Integration?
      description: Is this a Python integration?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "44"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isEqualString
          left:
            value:
              complex:
                root: InstanceParameters
                accessor: type
            iscontext: true
          right:
            value:
              simple: python
    view: |-
      {
        "position": {
          "x": 1277.5,
          "y": 1040
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "21":
    id: "21"
    taskid: 8cadf26f-75ae-4eb9-86e0-7f73438387bd
    type: regular
    task:
      id: 8cadf26f-75ae-4eb9-86e0-7f73438387bd
      version: -1
      name: Print error on missing Docker image.
      description: Prints an error entry with a given message.
      scriptName: PrintErrorEntry
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "19"
    scriptarguments:
      message:
        simple: 'Could not find the Docker image. Try to manually download it. '
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1175,
          "y": 1740
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "22":
    id: "22"
    taskid: b31d57a5-c4cd-4252-8d43-4921eed21783
    type: regular
    task:
      id: b31d57a5-c4cd-4252-8d43-4921eed21783
      version: -1
      name: Print success
      description: Prints text to the War Room (Markdown supported).
      scriptName: Print
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "19"
    scriptarguments:
      value:
        simple: The command succeeds when changing the 'Proxy' value. Try changing it and see if the problem persists.
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 2442.5,
          "y": 1740
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "23":
    id: "23"
    taskid: 9ecf90a6-8022-4c35-8691-331bf62c831e
    type: regular
    task:
      id: 9ecf90a6-8022-4c35-8691-331bf62c831e
      version: -1
      name: Print error on a custom integration
      description: Prints an error entry with a given message.
      scriptName: PrintErrorEntry
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "19"
    scriptarguments:
      message:
        simple: This is not a verified XSOAR integration. Use an official integration instead.
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 480,
          "y": 1740
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "24":
    id: "24"
    taskid: 932b35f6-22d2-4748-864e-e4a575aa5d8f
    type: regular
    task:
      id: 932b35f6-22d2-4748-864e-e4a575aa5d8f
      version: -1
      name: Print error for unsupported integration
      description: Prints an error entry with a given message.
      scriptName: PrintErrorEntry
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "19"
    scriptarguments:
      message:
        simple: This is a deprecated integration. Use a supported integration.
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 50,
          "y": 1740
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "25":
    id: "25"
    taskid: 91117ea1-cb7d-4acd-8011-e4e0dc497f63
    type: regular
    task:
      id: 91117ea1-cb7d-4acd-8011-e4e0dc497f63
      version: -1
      name: Print Success
      description: Prints text to  War Room (Markdown supported).
      scriptName: Print
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "19"
    scriptarguments:
      value:
        simple: The command succeeds when changing the 'Insecure' (Trust any certificate, not secure) value. Try changing it and see if the problem persists.
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1870,
          "y": 1740
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "26":
    id: "26"
    taskid: 3d09629c-3105-4037-85b6-cc3a51d14738
    type: regular
    task:
      id: 3d09629c-3105-4037-85b6-cc3a51d14738
      version: -1
      name: Generate Summary
      description: Aggregate the results.
      scriptName: TroubleshootAggregateResults
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "31"
    scriptarguments:
      configuration:
        complex:
          root: InstanceParameters
      errors:
        complex:
          root: TroubleshootTestInstance
          filters:
          - - operator: isEmpty
              left:
                value:
                  simple: TroubleshootTestInstance.changed_keys
                iscontext: true
          accessor: Errors
      execute_command_errors:
        complex:
          root: TroubleshootExecuteCommand
          accessor: Error
      file_entry_id:
        complex:
          root: File
          accessor: Name
      file_names:
        complex:
          root: File
          accessor: Name
      succeeded_changed_params:
        complex:
          root: TroubleshootTestInstance
          filters:
          - - operator: isTrue
              left:
                value:
                  simple: TroubleshootTestInstance.succeed
                iscontext: true
          accessor: changed_keys
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 2905
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "27":
    id: "27"
    taskid: 086cce9a-c2c3-496b-898d-0649e64b54d2
    type: condition
    task:
      id: 086cce9a-c2c3-496b-898d-0649e64b54d2
      version: -1
      name: Check if it exists
      description: Check if the Docker image exists.
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "21"
      "yes":
      - "19"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: TroubleshootIsDockerImageExists
                accessor: exists
            iscontext: true
    view: |-
      {
        "position": {
          "x": 1400,
          "y": 1565
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "28":
    id: "28"
    taskid: 819b59d8-cc0e-487c-885c-c762b6015394
    type: condition
    task:
      id: 819b59d8-cc0e-487c-885c-c762b6015394
      version: -1
      name: Did Test succeed?
      description: Did the integration Test succeed?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "9"
      "yes":
      - "19"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: TroubleshootTestInstance
                accessor: succeed
            iscontext: true
    view: |-
      {
        "position": {
          "x": 1645,
          "y": 720
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "29":
    id: "29"
    taskid: 1b34a222-1005-427c-8926-a669b1c3822e
    type: condition
    task:
      id: 1b34a222-1005-427c-8926-a669b1c3822e
      version: -1
      name: Did insecure change work?
      description: Did changing the 'Insecure' (Trust any certificate, not secure) value work?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "25"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: TroubleshootTestInstance
                filters:
                - - operator: isEqualString
                    left:
                      value:
                        simple: TroubleshootTestInstance.changed_keys
                      iscontext: true
                    right:
                      value:
                        simple: InstanceParameters.insecure_key
                      iscontext: true
                accessor: succeed
            iscontext: true
    view: |-
      {
        "position": {
          "x": 1870,
          "y": 1565
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "30":
    id: "30"
    taskid: 7d5c09f8-8667-4d5f-81f0-35e66591d69f
    type: condition
    task:
      id: 7d5c09f8-8667-4d5f-81f0-35e66591d69f
      version: -1
      name: Did proxy change work?
      description: Did changing the 'Proxy' value work?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "22"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: TroubleshootTestInstance
                filters:
                - - operator: isEqualString
                    left:
                      value:
                        simple: TroubleshootTestInstance.changed_keys
                      iscontext: true
                    right:
                      value:
                        simple: InstanceParameters.proxy_key
                      iscontext: true
                accessor: succeed
            iscontext: true
    view: |-
      {
        "position": {
          "x": 2340,
          "y": 1565
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "31":
    id: "31"
    taskid: bd69eb4c-085b-4efb-85fc-fda6f23a778d
    type: regular
    task:
      id: bd69eb4c-085b-4efb-85fc-fda6f23a778d
      version: -1
      name: Zip all files
      description: Zip a file and upload it to the War Room.
      scriptName: ZipFile
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "38"
    scriptarguments:
      entryID:
        complex:
          root: File
          accessor: EntryID
      password: {}
      zipName:
        complex:
          root: inputs.instancename
          transformers:
          - operator: concat
            args:
              prefix: {}
              suffix:
                value:
                  simple: _collected
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 3080
        }
      }
    note: false
    evidencedata:
      description:
        simple: Zipped all collected data
      customfields: {}
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "32":
    id: "32"
    taskid: 54c18a7d-f18c-4c10-8808-04e9fdd4e6db
    type: condition
    task:
      id: 54c18a7d-f18c-4c10-8808-04e9fdd4e6db
      version: -1
      name: What is the troubleshooting type?
      description: What is the troubleshooting type (command or integration)?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      command:
      - "33"
      configuration:
      - "39"
    separatecontext: false
    conditions:
    - label: command
      condition:
      - - operator: containsGeneral
          left:
            value:
              complex:
                root: inputs.troubleshoottype
            iscontext: true
          right:
            value:
              simple: command
    - label: configuration
      condition:
      - - operator: containsGeneral
          left:
            value:
              complex:
                root: inputs.troubleshoottype
            iscontext: true
          right:
            value:
              simple: configure
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 2060
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "33":
    id: "33"
    taskid: 40b200da-11b1-4590-8f19-2b16db46aed3
    type: regular
    task:
      id: 40b200da-11b1-4590-8f19-2b16db46aed3
      version: -1
      name: Is command available?
      description: Get the command and arguments.
      scriptName: TroubleshootGetCommandandArgs
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "7"
    scriptarguments:
      command_line:
        complex:
          root: inputs.commandline
      instance_name:
        complex:
          root: inputs.instancename
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1502.5,
          "y": 2235
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "34":
    id: "34"
    taskid: 44cebb67-c8c0-4247-804f-623e8caf4ae7
    type: condition
    task:
      id: 44cebb67-c8c0-4247-804f-623e8caf4ae7
      version: -1
      name: Is Core REST API integration configured?
      description: Is the Core REST API integration configured?
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "35"
      "yes":
      - "4"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isEqualString
          left:
            value:
              complex:
                root: modules
                filters:
                - - operator: isEqualString
                    left:
                      value:
                        simple: modules.brand
                      iscontext: true
                    right:
                      value:
                        simple: Core REST API
                accessor: state
            iscontext: true
          right:
            value:
              simple: active
    view: |-
      {
        "position": {
          "x": 1430,
          "y": 195
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "35":
    id: "35"
    taskid: 4c1724a2-927c-485b-8c8b-fea9c418047b
    type: regular
    task:
      id: 4c1724a2-927c-485b-8c8b-fea9c418047b
      version: -1
      name: Print error
      description: Prints an error entry with a given message.
      scriptName: PrintErrorEntry
      type: regular
      iscommand: false
      brand: ""
    scriptarguments:
      message:
        simple: The Core REST API integration is not configured. Configure the integration in order to use this playbook.
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1215,
          "y": 370
        }
      }
    note: true
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "36":
    id: "36"
    taskid: 52569d87-eca3-46af-86e2-8c14c201811c
    type: title
    task:
      id: 52569d87-eca3-46af-86e2-8c14c201811c
      version: -1
      name: Done
      type: title
      iscommand: false
      brand: ""
      description: ''
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 3430
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "37":
    id: "37"
    taskid: 09db14ae-7d44-4e58-81a6-20627815216a
    type: condition
    task:
      id: 09db14ae-7d44-4e58-81a6-20627815216a
      version: -1
      name: Is running with insecure checked?
      description: Checks if the incident's 'Insecure' (Trust any certificate, not secure) value is selected.
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "13"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isTrue
          left:
            value:
              complex:
                root: inputs.insecure
            iscontext: true
    view: |-
      {
        "position": {
          "x": 1860,
          "y": 1215
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "38":
    id: "38"
    taskid: e1fa6549-0609-476a-8f3d-cf638dea8315
    type: regular
    task:
      id: e1fa6549-0609-476a-8f3d-cf638dea8315
      version: -1
      name: Read summary into incident
      description: Load the contents of the summary file into the context.
      scriptName: ReadFile
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "36"
    scriptarguments:
      encoding:
        simple: utf-8
      entryID:
        complex:
          root: File
          filters:
          - - operator: isEqualString
              left:
                value:
                  simple: File.Name
                iscontext: true
              right:
                value:
                  simple: TroubleshootAggregateResults.summary_file_name
                iscontext: true
          accessor: EntryID
      maxFileSize: {}
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 3255
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    fieldMapping:
    - incidentfield: Troubleshoot Summary
      output:
        complex:
          root: FileData
    skipunavailable: false
    quietmode: 0
  "39":
    id: "39"
    taskid: eecb34c2-7b6f-4769-8e41-8cc3f5d90d3a
    type: title
    task:
      id: eecb34c2-7b6f-4769-8e41-8cc3f5d90d3a
      version: -1
      name: Collect information
      type: title
      iscommand: false
      brand: ""
      description: ''
    nexttasks:
      '#none#':
      - "40"
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 2585
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "40":
    id: "40"
    taskid: 1e731ef6-21c7-41b7-8c60-536235c3da7d
    type: regular
    task:
      id: 1e731ef6-21c7-41b7-8c60-536235c3da7d
      version: -1
      name: Get server logs
      description: Download files from the Cortex XSOAR server.
      script: '|||core-api-download'
      type: regular
      iscommand: true
      brand: ""
    nexttasks:
      '#none#':
      - "26"
    scriptarguments:
      description: {}
      filename: {}
      uri:
        simple: log/bundle
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 1615,
          "y": 2730
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "41":
    id: "41"
    taskid: 366eb325-2867-407e-80bf-41390a19b702
    type: regular
    task:
      id: 366eb325-2867-407e-80bf-41390a19b702
      version: -1
      name: Get advanced parameters
      description: Send HTTP GET requests.
      script: '|||core-api-get'
      type: regular
      iscommand: true
      brand: ""
    nexttasks:
      '#none#':
      - "42"
    scriptarguments:
      extend-context:
        simple: AdvancedConfiguration=response
      uri:
        simple: system/config
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 2340,
          "y": 1040
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "42":
    id: "42"
    taskid: eb4104d3-6791-48c5-842d-4e3421a7eb8f
    type: condition
    task:
      id: eb4104d3-6791-48c5-842d-4e3421a7eb8f
      version: -1
      name: Is proxy defined?
      description: Check if there is a proxy in the advanced configuration.
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "43"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: isNotEmpty
          left:
            value:
              complex:
                root: AdvancedConfiguration.sysConf
                accessor: http_proxy
            iscontext: true
        - operator: isNotEmpty
          left:
            value:
              complex:
                root: AdvancedConfiguration.sysConf
                accessor: https_proxy
            iscontext: true
    view: |-
      {
        "position": {
          "x": 2340,
          "y": 1215
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "43":
    id: "43"
    taskid: 7aef4f16-c5a7-47c9-8606-f01114c42d23
    type: regular
    task:
      id: 7aef4f16-c5a7-47c9-8606-f01114c42d23
      version: -1
      name: Run with proxy
      description: Check the instance parameters.
      scriptName: TroubleshootTestInstance
      type: regular
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "30"
    scriptarguments:
      keys:
        complex:
          root: InstanceParameters
          accessor: proxy_key
      parameters:
        complex:
          root: InstanceParameters
          accessor: RawInstance
    continueonerror: true
    separatecontext: false
    view: |-
      {
        "position": {
          "x": 2340,
          "y": 1390
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
  "44":
    id: "44"
    taskid: e81a23bd-a3b4-4f8e-8cf7-ca281b75afcc
    type: condition
    task:
      id: e81a23bd-a3b4-4f8e-8cf7-ca281b75afcc
      version: -1
      name: Check if Docker error
      description: Check if there is a Docker error in the test module.
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "19"
      "yes":
      - "16"
    separatecontext: false
    conditions:
    - label: "yes"
      condition:
      - - operator: containsGeneral
          left:
            value:
              complex:
                root: TroubleshootTestInstance
                accessor: Errors
            iscontext: true
          right:
            value:
              simple: docker image
    view: |-
      {
        "position": {
          "x": 1390,
          "y": 1215
        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
    skipunavailable: false
    quietmode: 0
view: |-
  {
    "linkLabelsPosition": {},
    "paper": {
      "dimensions": {
        "height": 3445,
        "width": 2772.5,
        "x": 50,
        "y": 50
      }
    }
  }
inputs:
- key: instancename
  value:
    complex:
      root: incident
      accessor: instancename
  required: true
  description: The name of the instance to check.
  playbookInputQuery:
- key: troubleshoottype
  value:
    complex:
      root: incident
      accessor: troubleshoottype
  required: true
  description: The troubleshoot type.
  playbookInputQuery:
- key: commandline
  value:
    complex:
      root: incident
      accessor: commandline
  required: false
  description: The full command to run, for example, "!vt-comments-get resource=www.example.com"
  playbookInputQuery:
- key: insecure
  value:
    complex:
      root: incident
      accessor: runwithinsecure
  required: false
  description: Whether to run with changing the insecure flag.
  playbookInputQuery:
outputs: []
tests:
- No tests (auto formatted)
fromversion: 5.0.0