AssignToNextShift

Randomly assigns the incidents to users on call (requires shift management) and users on call. See for more information: [Cortex XSOAR 6.13](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.13/Cortex-XSOAR-Administrator-Guide/Shift-Management) [Cortex XSOAR 8 Cloud](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Manage-roles-in-the-Cortex-XSOAR-tenant) [Cortex XSOAR 8.7 On-prem](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Manage-roles-in-the-Cortex-XSOAR-tenant) Incident IDs should be passed as a comma-separated list. This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: - For Cortex XSOAR 6 see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations - For Cortex XSOAR 8 Cloud see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script - For Cortex XSOAR 8.7 On-prem see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script

python · Shift Management - Assign to Next Shift

Details

IDAssignToNextShift
Languagepython
From Version6.0.0
Docker Imagedemisto/python3:3.12.8.3296088

README

Randomly assigns the incidents to users on call (requires shift management) and users on call.
See for more information:
Cortex XSOAR 6.13
Cortex XSOAR 8 Cloud
Cortex XSOAR 8.7 On-prem

Incident Ids should be passed in as a comma separated list.

Permissions

This automation runs using the default Limited User role, unless you explicitly change the permissions.
For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.

Script Data

Name Description
Script Type python3
Tags  
Cortex XSOAR Version 6.0.0

Inputs

Argument Name Description
incident_id The Incident IDs to reassign, can be a comma separated list (e.g. 1,2,3,4)

Outputs

There are no outputs for this script.

Source

AssignToNextShift.py AssignToNextShift.yml
Download History Raw 
args:
- description: The Incident IDs to reassign, can be a comma separated list (e.g. 1,2,3,4).
  name: incident_id
  required: true
comment: 'Randomly assigns the incidents to users on call (requires shift management) and users on call.

  See for more information:  
  [Cortex XSOAR 6.13](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.13/Cortex-XSOAR-Administrator-Guide/Shift-Management)  
  [Cortex XSOAR 8 Cloud](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Manage-roles-in-the-Cortex-XSOAR-tenant)
  [Cortex XSOAR 8.7 On-prem](https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Manage-roles-in-the-Cortex-XSOAR-tenant)

  Incident IDs should be passed as a comma-separated list.


  This automation runs using the default Limited User role, unless you explicitly change the permissions.

  For more information, see the section about permissions here:

  - For Cortex XSOAR 6 see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations 
  - For Cortex XSOAR 8 Cloud see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script
  - For Cortex XSOAR 8.7 On-prem see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script'
commonfields:
  id: AssignToNextShift
  version: -1
dockerimage: demisto/python3:3.12.8.3296088
enabled: true
name: AssignToNextShift
script: ''
scripttarget: 0
subtype: python3
tags: []
type: python
fromversion: 6.0.0
tests:
- No tests (auto formatted)