GetUsersOnCall

Source

import demistomock as demisto
from CommonServerPython import *

from CommonServerUserPython import *


def filter_OOO_users(get_users_response, ooo_list_name):
    """
    Given the response with all OnCall users, remove the users that are Out Of Office, using the list `OOO List`.
    """
    all_users = get_users_response.get("Contents")
    if not all_users:
        return "No data returned"

    # get OOO users
    ooo_list = demisto.executeCommand("GetUsersOOO", {"listname": ooo_list_name})
    if isError(ooo_list[0]):
        return_error(f'Error occurred while trying to get OOO users: {ooo_list[0].get("Contents")}')

    # Get Away Users
    away_users_response = demisto.executeCommand("GetAwayUsers", {})
    if is_error(away_users_response) or not away_users_response:
        return_error(f"Failed to get away users: {get_error(away_users_response)!s}")
    away_users: list[Dict] = away_users_response[0].get("EntryContext", {}).get("AwayUsers", [])
    away_users = away_users if away_users else []

    list_info = ooo_list[0].get("EntryContext").get("ShiftManagment.OOOUsers")
    list_info = list_info + away_users
    OOO_usernames = [i["username"] for i in list_info]

    try:
        in_office_users = []
        for user in all_users:
            if user.get("username") in OOO_usernames:
                continue
            else:
                in_office_users.append(user)
        return "On-Call Team members\n" + tableToMarkdown("", in_office_users, ["username", "email", "name", "phone", "roles"])
    except Exception as e:
        demisto.error(f"Encountered the following exception: {e.args[0]}\n Returning all users without filtering.")
        return get_users_response.get("HumanReadable")


def main():
    include_out_of_office_users = demisto.args().get("include_OOO_users", "false") == "true"
    get_users_response: list = demisto.executeCommand("getUsers", {"onCall": True})
    list_name = demisto.getArg("listname")
    if is_error(get_users_response):
        demisto.error(f"Failed to get users on call: {get_error(get_users_response)!s}")
    else:
        if include_out_of_office_users:
            contents = get_users_response[0]["HumanReadable"].replace("## On-Call Users", "On-Call Team members")
        else:
            contents = filter_OOO_users(get_users_response[0], list_name)

        if contents == "No data returned":
            contents = "On-Call Team members\nNo team members were found on-call."
        demisto.results({"Type": entryTypes["note"], "ContentsFormat": formats["markdown"], "Contents": contents})


if __name__ in ("__builtin__", "builtins", "__main__"):
    main()

README