Shift Management v1.3.20
This pack's purpose is to provide a single interface for all those essential elements of Shift management and handover in one place.
- Author:
- Cortex XSOAR
- Support:
- xsoar
Utilities
Dashboards (1)
- Shift Management
Incident fields (5)
Incident types (1)
Layouts (1)
Playbooks (3)
Scripts (13)
Widgets (7)
- AwayUsers
- Number Of Users On-Call
- On-Call Hours Per User
- Out of office users
- Roles Per Shift
- Shift changes in
- Users On-Call
README
Shift management and shift handover are crucial processes of SOC team management.
This pack’s purpose is provide a single interface for all those essential elements in one place in order to prevent loss of data in the shift handover process.
What does this pack do?
- Automatically reassign active incidents to the next shift
- Setting up online meeting
- Sending notification on relevant messaging apps.
- Providing SOC manager briefing for the team.
- Managing out of the office users.
For more information, visit our Cortex XSOAR Developer Docs
