hideFieldsOnNewIncident

When you apply this script to an incident field, that incident field is hidden for new incidents, and it displays in edit mode.

python · Common Scripts

Details

ID	`hideFieldsOnNewIncident`
Language	python
From Version	5.0.0
Docker Image	`demisto/python3:3.12.13.10404775`
Tags	field-display

README

Hides incident fields for new incidents (post application of the script), and displays it in edit mode.

Script Data

Name	Description
Script Type	python
Tags	field-display
Cortex XSOAR Version	3.6.0+

Inputs

Argument Name	Description
incident	The incident object.
field	The field definition object.

Outputs

There are no outputs for this script.

Source

HideFieldsOnNewIncident.py HideFieldsOnNewIncident_test.py HideFieldsOnNewIncident.yml

Download History Raw

import demistomock as demisto  # noqa: F401
from CommonServerPython import *  # noqa: F401


def hide_fields_on_new_incident(incident, field):
    """
    You can create a condition for the incident, which is served as a JSON object.
    You can view the original field settings and take necessary action - such as validate that the options are part of
    the global set in the field definition.
    You can view the current form type (new, edit, close) and take necessary action - such as show fields only
    in the close form.

    Args:
        incident: Incident object
        field: Field definition object

    Returns: demisto.results object

    """
    if not incident.get("id"):
        # This is a new incident, hide the field
        demisto.results({"hidden": True, "options": []})
    else:
        # This is an existing incident, we want to show the field, to know which values to display
        # we will take them from the field definition
        options = []
        if "Select" in demisto.get(field, "type"):
            options = demisto.get(field, "selectValues")
        demisto.results({"hidden": False, "options": options})


def main():  # pragma: no coverage
    incident = demisto.incidents()[0]
    field = demisto.args()["field"]
    hide_fields_on_new_incident(incident, field)


if __name__ in ("__main__", "__builtin__", "builtins"):
    main()