SalesforceAskUser
Ask a user a question via Salesforce Chatter and process the reply directly into the investigation.
python · Salesforce
Details
| ID | SalesforceAskUser |
|---|---|
| Language | python |
| From Version | 5.0.0 |
| Docker Image | demisto/python3:3.12.13.10116658 |
README
Asks a user a question via Salesforce Chatter and process the reply directly into the investigation.
Script Data
| Name | Description |
|---|---|
| Script Type | python |
| Tags | - |
Dependencies
This script uses the following commands and scripts.
- salesforce-push-comment
Inputs
| Argument Name | Description |
|---|---|
| persistent | Indicates whether to use a one-time entitlement or a persistent one. |
| replyEntriesTag | The tags to add on comment reply entries. |
| retries | The number of times to try and create an entitlement when there is a failure. |
| task | The task that should be closed with the reply. If none, then no playbook tasks will be closed. |
| option1 | The first option for a user reply. Options cannot contain whitespaces. |
| option2 | The second option for the user reply. Options cannot contain whitespaces. |
| oid | The object ID of the subject. |
| additionalOptions | A comma delimited list of additional options (in cases where more than 2 options are needed). Options cannot contain whitespaces. |
| text | The text of the chatter comment. If not given, a default post message will be generated based on option arguments. |
| link | The link to add to the message. |
Outputs
There are no outputs for this script.
import demistomock as demisto # noqa: F401 from CommonServerPython import * # noqa: F401 from SalesforceAskUser import salesforce_ask_user def test_salesforce_ask_user(mocker): """ Given: - The script args. When: - Running the salesforce_ask_user function. Then: - Validating the outputs as expected. """ mocker.patch.object(demisto, "results") mocker.patch.object( demisto, "args", return_value={ "retries": 1, "persistent": "true", "option1": "yes", "option2": "no", "task": "task1", "additionalOptions": "1,2,3", }, ) mocker.patch.object(demisto, "incidents", return_value=[{"id": 1}]) mocker.patch.object(demisto, "executeCommand", return_value=[{"Contents": "entitlement", "Type": "text"}]) _, text = salesforce_ask_user() assert "Please reply with either " in text