ServiceNowQueryIncident

This script is used to wrap the generic query-table command in ServiceNow. You can add fields that you want to use as inputs and outputs from the record as script arguments or in the code and work with the records easily.

python · ServiceNow

Details

ID	`ServiceNowQueryIncident`
Language	python
From Version	5.0.0
Docker Image	`demisto/python3:3.12.13.10116658`
Tags	servicenow servicenow v2

README

Wraps the generic query-table command in ServiceNow. Fields can be added to use as inputs and outputs from the record as script arguments or in the code and work with the records.

Script Data

Name	Description
Script Type	python
Tags	servicenow

Dependencies

This script uses the following commands and scripts.

servicenow-query-table

Inputs

Argument Name	Description
id	The system ID of the incident.
number	Th number of the incident.
assignee	The assignee name of the incident. For example, “John Smith”.

Outputs

Path	Description	Type
ServiceNow.Incident.ID	THe ID of the incident.	string
ServiceNow.Incident.Description	The description of the incident.	string
ServiceNow.Incident.Number	The number of the incident.	number
ServiceNow.Incident.Caller	The caller of the incident.	string

Source

ServiceNowQueryIncident.py ServiceNowQueryIncident_test.py ServiceNowQueryIncident.yml

Download History Raw

args:
- description: Incident System ID.
  name: id
- description: Incident number.
  name: number
- description: Incident assigne name (e.g John Smith).
  name: assignee
comment: |-
  This script is used to wrap the generic query-table command in ServiceNow.
  You can add fields that you want to use as inputs and outputs from the record as script arguments or in the
  code and work with the records easily.
commonfields:
  id: ServiceNowQueryIncident
  version: -1
enabled: true
name: ServiceNowQueryIncident
outputs:
- contextPath: ServiceNow.Incident.ID
  description: Incident ID.
  type: string
- contextPath: ServiceNow.Incident.Description
  description: Incident description.
  type: string
- contextPath: ServiceNow.Incident.Number
  description: Incident number.
  type: number
- contextPath: ServiceNow.Incident.Caller
  description: Incident caller.
  type: string
script: '-'
tags:
- servicenow
- servicenow v2
timeout: '0'
type: python
subtype: python3
tests:
- No test - Hibernating instance
dependson:
  must:
  - servicenow-query-table
fromversion: 5.0.0
dockerimage: demisto/python3:3.12.13.10116658
skipprepare:
- script-name-incident-to-alert