{
"defaultIncidentType": "",
"description": "Maps outgoing GLPI incidents fields.",
"feed": false,
"id": "GLPI - Outgoing Mapper",
"mapping": {
"GLPI Incident": {
"dontMapEventToLabels": false,
"internalMapping": {
"closedate": {
"simple": "glpiclosingdate"
},
"content": {
"simple": "glpidescription"
},
"date": {
"simple": "glpiopeningdate"
},
"id": {
"simple": "glpiticketid"
},
"impact": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpiimpact",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"internal_time_to_own": {
"simple": "glpiinternaltimetoown"
},
"internal_time_to_resolve": {
"simple": "glpiinternaltimetoresolve"
},
"itilcategories_id": {
"simple": "glpicategory"
},
"name": {
"simple": "name"
},
"priority": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpipriority",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"requesttypes_id": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpirequestsource",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "Helpdesk,E-Mail,Phone,Direct,Written,Other"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"solvedate": {
"simple": "glpisolveddate"
},
"status": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpistatus",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - New,2 - Processing (assigned),3 - Processing (planned),4 - Pending,5 - Solved,6 - Closed"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"time_to_own": {
"simple": "glpitimetoown"
},
"time_to_resolve": {
"simple": "glpitimetoresolve"
},
"type": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpitype",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Incident,2 - Request"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"urgency": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpiurgency",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
}
}
},
"GLPI Request": {
"dontMapEventToLabels": false,
"internalMapping": {
"closedate": {
"simple": "glpiclosingdate"
},
"content": {
"simple": "glpidescription"
},
"date": {
"simple": "glpiopeningdate"
},
"id": {
"simple": "glpiticketid"
},
"impact": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpiimpact",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"internal_time_to_own": {
"simple": "glpiinternaltimetoown"
},
"internal_time_to_resolve": {
"simple": "glpiinternaltimetoresolve"
},
"itilcategories_id": {
"simple": "glpicategory"
},
"name": {
"simple": "name"
},
"priority": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpipriority",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"requesttypes_id": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpirequestsource",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "Helpdesk,E-Mail,Phone,Direct,Written,Other"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"solvedate": {
"simple": "glpisolveddate"
},
"status": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpistatus",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - New,2 - Processing (assigned),3 - Processing (planned),4 - Pending,5 - Solved,6 - Closed"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"time_to_own": {
"simple": "glpitimetoown"
},
"time_to_resolve": {
"simple": "glpitimetoresolve"
},
"type": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpitype",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Incident,2 - Request"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
},
"urgency": {
"complex": {
"accessor": "",
"filters": [],
"root": "glpiurgency",
"transformers": [
{
"args": {
"input_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
}
},
"mapped_values": {
"isContext": false,
"value": {
"complex": null,
"simple": "1,2,3,4,5,6"
}
}
},
"operator": "MapValuesTransformer"
}
]
},
"simple": ""
}
}
}
},
"name": "GLPI - Outgoing Mapper",
"type": "mapping-outgoing",
"version": -1,
"fromVersion": "6.2.0"
}