FreshworksFreshservice Ticket Status

Freshworks Freshservice singleSelect

Details

IDincident_freshworksfreshserviceticketstatus
CLI Namefreshworksfreshserviceticketstatus
TypesingleSelect
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableNo

Select Values

  • Open
  • Pending
  • Resolved
  • Closed

Associated Incident Types

Source

incidentfield-FreshworksFreshservice_Ticket_Status.json
Download History Raw 
{
    "associatedToAll": false,
    "associatedTypes": [
        "FreshworksFreshservice Ticket"
    ],
    "caseInsensitive": false,
    "cliName": "freshworksfreshserviceticketstatus",
    "closeForm": false,
    "content": true,
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_freshworksfreshserviceticketstatus",
    "isReadOnly": false,
    "locked": false,
    "name": "FreshworksFreshservice Ticket Status",
    "neverSetAsRequired": false,
    "openEnded": false,
    "ownerOnly": false,
    "required": false,
    "selectValues": [
        "",
        "Open",
        "Pending",
        "Resolved",
        "Closed"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": true,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}