AssignAnalystToIncidentOOO
Assigns analysts who are not out of the office to the shift handover incident. Use the ManageOOOusers automation to add or remove analysts from the out-of-office list. This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: For Cortex XSOAR 6 use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations and for Cortex XSOAR 8 Cloud use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script.
python · Shift Management
Details
| ID | AssignAnalystToIncidentOOO |
|---|---|
| Language | python |
| From Version | 5.5.0 |
| Docker Image | demisto/python3:3.12.13.10116658 |
| Tags | Shift Management ooo |
README
Assigns analysts who are not out of the office to the shift handover incident. Use the ManageOOOusers automation to add or remove analysts from the out-of-office list.
Permissions
This automation runs using the default Limited User role, unless you explicitly change the permissions.
For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.
Script Data
| Name | Description |
|---|---|
| Script Type | python3 |
| Tags | Shift Management, ooo |
| Cortex XSOAR Version | 5.5.0 |
Used In
This script is used in the following playbooks and scripts.
Shift handover
Inputs
| Argument Name | Description |
|---|---|
| roles | The list of roles from which to assign analysts to the shift handover incident. Can be an array or a comma-separated list. Leave empty to assign all analysts. |
| oncall | Whether to randomly assign analysts who are on call for the shift handover. Possible values: “true” and “false”. Requires Cortex XSOAR v5.5 or later. |
| listname | The name of the out-of-office list. Default is “OOO List”. |
| assignAll | Whether to assign all on-call analysts to the shift handover incident. Set to “true” to assign all on-call analysts. |
Outputs
There are no outputs for this script.
args: - description: The list of roles from which to assign analysts to the shift handover incident. Can be an array or a comma-separated list. Leave empty to assign all analysts. isArray: true name: roles - auto: PREDEFINED defaultValue: 'false' description: 'Whether to randomly assign analysts who are on call for the shift handover. Possible values: "true" and "false". Requires Cortex XSOAR v5.5 or later.' name: oncall predefined: - 'true' - 'false' - defaultValue: OOO List description: The name of the out-of-office list. Default is "OOO List". name: listname - auto: PREDEFINED defaultValue: 'false' description: Whether to assign all on call analysts to the shift handover incident. Set to "true" to assign all on call analysts. name: assignAll predefined: - 'true' - 'false' comment: "Assigns analysts who are not out of the office to the shift handover incident.\nUse the ManageOOOusers automation to add or remove analysts from the out-of-office list.\n\nThis automation runs using the default Limited User role, unless you explicitly change the permissions.\nFor more information, see the section about permissions here:\nFor Cortex XSOAR 6 use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations and for Cortex XSOAR 8 Cloud use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script." commonfields: id: AssignAnalystToIncidentOOO version: -1 dockerimage: demisto/python3:3.12.13.10116658 enabled: true name: AssignAnalystToIncidentOOO script: '-' subtype: python3 tags: - Shift Management - ooo timeout: '0' type: python tests: - No tests (auto formatted) fromversion: 5.5.0