AssignToNextShiftOOO

Randomly assigns the active incidents to on call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents. This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: For Cortex XSOAR 6 use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations and for Cortex XSOAR 8 Cloud use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script.

python · Shift Management

Details

ID	`AssignToNextShiftOOO`
Language	python
From Version	5.0.0
Docker Image	`demisto/python3:3.12.13.10116658`
Tags	Shift Management ooo

README

Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.

Permissions

This automation runs using the default Limited User role, unless you explicitly change the permissions.
For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.

Script Data

Name	Description
Script Type	python3
Tags	Shift Management, ooo
Cortex XSOAR Version	5.0.0

Used In

This script is used in the following playbooks and scripts.
Assign Active Incidents to Next Shift V2

Inputs

Argument Name	Description
incidentIds	A comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.
listname	The name of the out-of-office list. Default is “OOO List”.

Outputs

There are no outputs for this script.

Source

AssignToNextShiftOOO.py AssignToNextShiftOOO.yml

Download History Raw

args:
- description: A comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.
  name: incidentIds
  required: true
- defaultValue: OOO List
  description: The name of the out-of-office list. Default is "OOO List".
  name: listname
comment: "Randomly assigns the active incidents to on call analysts (requires shift management).\nThis automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.\n\nThis automation runs using the default Limited User role, unless you explicitly change the permissions.\nFor more information, see the section about permissions here:\nFor Cortex XSOAR 6 use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations and for Cortex XSOAR 8 Cloud use the link https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script."
commonfields:
  id: AssignToNextShiftOOO
  version: -1
enabled: true
name: AssignToNextShiftOOO
script: '-'
subtype: python3
tags:
- Shift Management
- ooo
timeout: '0'
type: python
dockerimage: demisto/python3:3.12.13.10116658
tests:
- No tests
fromversion: 5.0.0