Plan your playbook

Abstract

Considerations when planning your playbook.

When defining the workflow of your playbook, consider the following:

  • What processes do you need to automate?

  • Are there any decisions that require manual intervention?

  • Are there any time-sensitive aspects to the playbook?

  • When is the case considered remediated?

Example 94. Review the Phishing use case

Review the following workflow for a phishing use case. Also, review the playbooks in the Phishing content pack to see how they work.

  • Detection

  • Identification

  • Analysis

  • Remediation

Each of these high-level processes can contain a number of sub-processes that require step-by-step actions, all of which can be automated with either customized or new playbooks.