Plan your playbook ↗

When defining the workflow of your playbook, consider the following:

• What processes do you need to automate?
• Are there any decisions that require manual intervention?
• Are there any time-sensitive aspects to the playbook?
• When is the case considered remediated?

Example: Review the Phishing use case

Review the following workflow for a phishing use case. Also, review the playbooks in the Phishing content pack to see how they work.

• Detection
• Identification
• Analysis
• Remediation

Each of these high-level processes can contain several sub-processes that require step-by-step actions, all of which can be automated with either customized or new playbooks.